Open everyday from 9am - 4pm excluding Christmas

Herveys Range Heritage Tea Rooms Privacy Policy.

Last Modified: July 25th 2014

Herveys Range Heritage Tea Rooms (“we”, “us”) is committed to respecting your privacy, and recognises the need for appropriate protection and management of any identifiable information shared with us.

This privacy policy is designed to outline what information we may collect from you on any publicly available portions of http://www.heritagetearooms.com.au/ (the Herveys Range Heritage Tea Rooms website), (“the site”) along with collection from other interactions that are had with you. We also outline how we may use this information. Please review the following Privacy Policy terms. By using the http://www.heritagetearooms.com.au/ site and/or providing us with Personal Information, you are agreeing to, and accept the terms of the Privacy Policy. If you do not agree with any of the terms outlined in the Privacy Policy, please refrain from using the site, or provide us with any personal information.

This Privacy Policy applies to information we gather from the site, and to information collect by other means, including, but not limited to, sales calls, telemarketing, networking and other business transactions.

Personal Information

We May Collect. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, business, or other physical address, a phone number, and an email address. We collect Personal Information from our Site users and customers only when such information is voluntarily provided to us, including, without limitation, in connection with inquiries about our services through the “Contact Us” page, as part of signing up for our email subscriptions, or in the process of your business transactions with us.

We also offer a variety of email subscriptions where you can get information about online marketing strategy and processes. You can subscribe for such emails and you can manage your email preferences. If you become a customer of Herveys Range Heritage Tea Rooms, we will retain the right to email you regarding the Site or services we are providing to you.

How We May Use Your Information.

If you provide us with Personal Information, we may retain and use that information for several purposes, including facilitating and otherwise addressing your inquiry, request, subscriptions, or business transactions and relationship with Herveys Range Heritage Tea Rooms. For example, we may use your Personal Information in order to respond to your questions or requests for information about us. We may also use Personal Information to ensure compliance with our policies and applicable law.

How We May Share Your Information.

We may use other businesses to perform services for us relating to the services we are providing to you (such as maintaining the site, processing enquiries, product build and management). We may provide Personal Information to those organisations when that information is necessary for them to complete a requested transaction or otherwise perform their duties. Herveys Range Heritage Tea Rooms will take all reasonable steps to ensure these third-party providers are obligated to protect Personal Information on Herveys Range Heritage Tea Rooms’ behalf.

We may not sell or share your Personal Information with any unaffiliated third parties for marketing purposes. In the event that Herveys Range Heritage Tea Rooms or all of its assets are acquired, all of the data collected by us through the Site and through other means and services provided by us, would be among the transferred assets. We reserve the right to disclose such information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by such activities. We also reserve the right to disclose such information when we believe in good faith that the law requires it.

Non-Personal Information

From time to time, we may collect general, non-personal, statistical information about the use of the Site, such as from what sites visitors are coming from when they visit our Site, when they first visited our Site, their IP address, how many visitors visit a specific page on the Site, how long they stay on that page and which hyperlinks, if any, they “click” on. We may use the IP address to infer information about such visitor, including its company, city and state. We collect this information through the use of “cookies” and other tracking technologies.

This information is collected in order to determine which areas of the Site are most popular and to enhance the Site for visitors. We may group this information into aggregate visitor data in order to describe the use of the Site to our existing or potential business partners, sponsors, advertisers, or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Site.

Links to Other Sites

When you are on the http://www.heritagetearooms.com.au/ site, you could be directed to other sites that are beyond our control via hyperlinks. For example, if you choose to use the KILP Directory at the Site, you may be sent to a third party website if you click on a hyperlink. These other websites may send their own cookies to visitors, collect data, or solicit Personal Information. The privacy policies of these other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your Personal Information collected there.

Security

The security of your Personal Information is important to us. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. We restrict access to personal information to Herveys Range Heritage Tea Rooms contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Account

If you are a customer of Herveys Range Heritage Tea Rooms, you will have access to your Business Profile Page, our reports portal. Access to this portion of the Site is via a unique username and password. Your access to this portal is governed by your agreement with us. You are responsible for maintaining the confidentiality of your username and password, and fully responsible for all activities that occur under this username and password.

Children

The Site is not intended for use by children under 13. We do not knowingly collect Personal Information from anyone under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make all reasonable efforts to delete such information from our database.

Changes to our Privacy Policy

The terms of the Herveys Range Heritage Tea Rooms privacy policy may change. We provide notification of any changes to the Privacy Policy by changing the “Last Modified” date at the top of the Policy. We do encourage you check this page from time to time for any changes. Your continued use of the Site following any changes made to the terms means you understand and accept these changes.

If you have any questions regarding our Privacy Policy, please contact us at scones@heritagetearooms.com.au or our Head Office (07) 4778 0199.